Members and Roles
The three roles
PrompTick organizations have three roles:
| Role | Who holds it | What they can do |
|---|---|---|
| Owner | Exactly one person — the creator of the organization (transferrable). Authoritative via the ownerId on the organization record. | Everything an Admin can do, plus manage billing, change the plan, change seat count, and transfer ownership. |
| Admin | Trusted operators. Multiple allowed. | Invite and remove members, change member roles between Admin and Member, and manage all shared projects, prompts, and agents. |
| Member | Default for invited teammates. | Use shared projects: generate, improve, and test prompts; deploy agents; create API keys for agents they create. Cannot invite others or change roles. |
Ownership is special: the ownerId field on the organization document is the source of truth for who the owner is, regardless of any role string stored on their member record. You cannot demote the owner from the Members page — ownership must be transferred instead.
Who can do what on the Members page
- Inviting members: Owner and Admin.
- Removing members: Owner and Admin. You cannot remove the Owner.
- Changing a member's role (Admin ↔ Member): Owner and Admin.
- Transferring ownership: Owner only.
Inviting members
- Go to Organization → Members.
- Click Invite Member.
- Enter the person's email address.
- Choose the initial role: Admin or Member.
- Send the invitation.
The invitee receives an email. When they accept, their member record becomes active and they count against the organization's paid seat count — so make sure you have an available seat before inviting. If you need more seats, see Seats and Billing.
Invited members who have not yet accepted appear with an invited status and do not consume a paid seat until they activate.
Removing a member
From Organization → Members, open the row menu for the member and choose Remove. Their access is revoked immediately. Any agents they created remain owned by the organization; API keys they created remain valid unless you revoke them separately from the agent's API Keys panel. See Security → API Keys.
Removing a member does not automatically reduce your billed seat count. Adjust seats explicitly from the Billing page.
Transferring ownership
To hand the organization to someone else:
- The new owner must first be an active Admin in the organization.
- From Organization → Members, the current Owner initiates Transfer Ownership.
- The target user is promoted to Owner; the previous Owner is demoted to Admin.
Only the current Owner can initiate this, and only one user holds Owner at a time.