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Seats and Billing

The Team tier (and higher team-oriented plans) is per-seat: you pay a flat monthly price per active seat. The Business/Enterprise flat plans are priced differently — this page describes per-seat plans specifically.

Pricing model​

  • Each seat-based plan defines a per-seat price (priceUSD) and a minimum seat count (minSeats).
  • Your monthly charge is priceUSD × seatCount.
  • At checkout, you must pick a seatCount ≥ minSeats.
  • Your seat count is the upper bound on active members — you cannot have more active members than paid seats.

Invitations that haven't been accepted yet do not count against your seat count; only active members do.

Adding seats (upgrade)​

Adding seats is immediate and prorated:

  1. Go to Organization → Billing.
  2. In the Seat Management card, increase the seat count and confirm.
  3. You complete a checkout for the proration — the difference between your current plan cost and the new one for the remainder of the current billing period.
  4. As soon as payment succeeds, the new seatCount is live and you can invite that many more members today.

Because upgrades take effect right away, you don't have to wait for a renewal to onboard someone.

Removing seats (downgrade)​

Removing seats is scheduled, not immediate. This protects you from accidentally losing access mid-cycle and keeps billing predictable.

  1. In the Seat Management card, lower the seat count.
  2. Confirm. This sets a pendingSeatCount on the subscription.
  3. You keep your current seat count — and continue paying for it — until the next renewal date.
  4. On renewal, the pendingSeatCount is applied: your seat count drops, and the next invoice reflects the new, lower count.

You can cancel or modify a pending downgrade any time before renewal by setting the seat count back up, which applies immediately and clears the pending change.

Before a downgrade takes effect you should remove enough members so that the final active count is ≤ the new seat count. The system does not auto-remove members for you.

Viewing usage and invoices​

  • Organization → Billing shows the current plan, current seat count, any pending seat change, and upcoming renewal.
  • Organization → Billing → Credit Usage (titled AI Usage) shows this month's AI Actions consumed against the org's plan limit.
  • Invoices and payment history are listed on the same Billing page.

Quota limits vs seats​

Seats control who can work in the organization. Plan-level AI Actions per month and test runs per month limits control how much can be run across the whole org. Both matter — you can run out of AI Actions even if you still have seats, and vice versa. See Features → Testing and your plan's limits on the Pricing page for details.